{"id":6066,"date":"2013-07-25T09:05:23","date_gmt":"2013-07-25T14:05:23","guid":{"rendered":"http:\/\/webirix.com\/?p=6066"},"modified":"2013-08-02T11:30:05","modified_gmt":"2013-08-02T16:30:05","slug":"como-consultar-un-ticket-en-osticket","status":"publish","type":"post","link":"https:\/\/webirix.com\/en\/como-consultar-un-ticket-en-osticket\/","title":{"rendered":"How to Check a Ticket on OsTicket?"},"content":{"rendered":"

En esta secci\u00f3n podr\u00e1s ver el estado de tus tickets, las respuestas que te envi\u00f3 el personal de la empresa y la fecha de vencimiento de tu ticket.<\/p>\n

A continuaci\u00f3n explicaremos como consultar el estado de tus tickets.<\/p>\n

1. Se deber\u00e1 entrar al centro de soporte con tickets.<\/p>\n

\"Consultar<\/a><\/p>\n

2. Una vez que hemos ingresado, nos vamos a la secci\u00f3n de \u201cComprobar estado de los Tickets\u201d y escribimos nuestro email junto con el ID del ticket que queremos consultar. A continuaci\u00f3n hacemos clic en \u201cVer Estado\u201d.<\/p>\n

\"Consultar<\/a>
\n3. Nos aparecer\u00e1 la siguiente pantalla con la informaci\u00f3n de nuestro ticket.<\/p>\n

\"Consultar<\/a><\/p>\n

 <\/p>\n

TUTORIAL<\/h1>\n

[vsw id=”KyTsSjjvt80″ source=”youtube” width=”640″ height=”344″ autoplay=”no”]<\/p>\n","protected":false},"excerpt":{"rendered":"

In this section you will be able to see the status of your tickets, the responses that the company staff sent you and the expiration date of your ticket. Next we will explain how to check the status of your tickets. 1. You must enter the support center with tickets. 2. Once we have entered, we ...<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1955],"tags":[],"class_list":["post-6066","post","type-post","status-publish","format-standard","hentry","category-osticket"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/comments?post=6066"}],"version-history":[{"count":5,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6066\/revisions"}],"predecessor-version":[{"id":7247,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6066\/revisions\/7247"}],"wp:attachment":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/media?parent=6066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/categories?post=6066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/tags?post=6066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}