{"id":6059,"date":"2013-07-25T08:53:22","date_gmt":"2013-07-25T13:53:22","guid":{"rendered":"http:\/\/webirix.com\/?p=6059"},"modified":"2013-08-02T11:29:49","modified_gmt":"2013-08-02T16:29:49","slug":"como-anadir-un-nuevo-ticket-en-osticket","status":"publish","type":"post","link":"https:\/\/webirix.com\/en\/como-anadir-un-nuevo-ticket-en-osticket\/","title":{"rendered":"How to Add a New Ticket in OsTicket?"},"content":{"rendered":"

Mediante un ticket podr\u00e1s enviar una solicitud de soporte, una duda, una queja o alg\u00fan comentario a la empresa que te provee el producto o el servicio que necesitas.<\/p>\n

A continuaci\u00f3n se explica paso a paso como a\u00f1adir un ticket:<\/p>\n

1. Se deber\u00e1 entrar al centro de soporte con tickets.<\/p>\n

\"A\u00f1adir<\/a>
\n2. Una vez que hemos ingresado, hacemos clic en \u201cAbrir Ticket Nuevo\u201d.<\/p>\n

\"A\u00f1adir<\/a>
\n3. Ahora debemos llenar el formulario que nos aparecer\u00e1 en nuestra pantalla. Recuerda que los campos que tiene un asterisco es obligatorio llenarlos.<\/p>\n

\"A\u00f1adir<\/a>
\n4. Cuando hayamos terminado de llenar el formulario, hacemos clic en \u201cEnviar Ticket\u201d.<\/p>\n

\"A\u00f1adir<\/a>
\n5. Nos aparecer\u00e1 el siguiente mensaje:<\/p>\n

\"A\u00f1adir<\/a>
\n6. Ahora debemos revisar nuestro correo para ver el ID de nuestro ticket.<\/p>\n

TUTORIAL<\/h1>\n

[vsw id=”_G5Z4i411-g” source=”youtube” width=”640″ height=”344″ autoplay=”no”]<\/p>\n","protected":false},"excerpt":{"rendered":"

Through a ticket you can send a support request, a question, a complaint or a comment to the company that provides the product or service you need. The following explains step by step how to add a ticket: 1. You must enter the support center with tickets. 2. Once we have ...<\/p>","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1955],"tags":[],"class_list":["post-6059","post","type-post","status-publish","format-standard","hentry","category-osticket"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/comments?post=6059"}],"version-history":[{"count":5,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6059\/revisions"}],"predecessor-version":[{"id":7246,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/6059\/revisions\/7246"}],"wp:attachment":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/media?parent=6059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/categories?post=6059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/tags?post=6059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}