{"id":29775,"date":"2014-03-15T13:20:29","date_gmt":"2014-03-15T19:20:29","guid":{"rendered":"http:\/\/webirix.com\/?p=29775"},"modified":"2014-05-12T10:32:47","modified_gmt":"2014-05-12T15:32:47","slug":"dar-de-alta-tickets-desde-el-area-de-clientes-y-pagina-kiubix","status":"publish","type":"post","link":"https:\/\/webirix.com\/en\/dar-de-alta-tickets-desde-el-area-de-clientes-y-pagina-kiubix\/","title":{"rendered":"Register tickets from the customer area and KIUBIX page"},"content":{"rendered":"<p style=\"text-align: center;\"><b>Register tickets from the customer area and KIUBIX page<\/b><\/p>\n<p>En el \u00e1rea de clientes KIUBIX, Si usted no puede encontrar una soluci\u00f3n a su problema en la base de conocimientos, puede\u00a0 dar de alta un ticket de soporte para que uno de nuestros especialista se pueda poner en contacto con usted.<\/p>\n<p>Para ingresar es necesario que ir a la direcci\u00f3n: <a href=\"http:\/\/kiubix.com\/\">http:\/\/kiubix.com<\/a><\/p>\n<p>En la parte superior de la p\u00e1gina podr\u00e1 ver un enlace llamado \u201cCentro de ayuda\u201d.<a href=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s1.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-29776 aligncenter\" src=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s1-300x121.png\" alt=\"s1\" width=\"300\" height=\"121\" srcset=\"https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s1-300x121.png 300w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s1.png 355w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Aparecer\u00e1 una pantalla como la siguiente, en ella se selecciona el \u00a0\u00e1rea en la que desea generar el ticket.<\/p>\n<p><a href=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s2.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-29777 aligncenter\" src=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s2-300x219.png\" alt=\"s2\" width=\"300\" height=\"219\" srcset=\"https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s2-300x219.png 300w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s2-1024x750.png 1024w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s2.png 1064w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Aparecer\u00e1 una pantalla como la siguiente, agregas los datos correspondientes.<\/p>\n<p><a href=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/no.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-29779 aligncenter\" src=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/no-300x203.png\" alt=\"no\" width=\"300\" height=\"203\" srcset=\"https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/no-300x203.png 300w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/no-1024x694.png 1024w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/no.png 1146w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Otra forma de entrar es desde el menu \u201cContacto\u201d seleccionar la opci\u00f3n \u201cSistema de Tickets\u201d<\/p>\n<p><a href=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s4.png\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-29780 aligncenter\" src=\"http:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s4-300x218.png\" alt=\"s4\" width=\"300\" height=\"218\" srcset=\"https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s4-300x218.png 300w, https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/s4.png 362w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Todos nuestros ticket tienen un plazo m\u00e1ximo de respuesta de 24 horas.<\/p>","protected":false},"excerpt":{"rendered":"<p>Register tickets from the customer area and KIUBIX page In the KIUBIX customer area, if you cannot find a solution to your problem in the knowledge base, you can register a support ticket so that one of our specialists can can get in touch with you. For \u2026<\/p>","protected":false},"author":2,"featured_media":29791,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1947],"tags":[],"class_list":["post-29775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-preguntas-frecuentes-categoria"],"jetpack_featured_media_url":"https:\/\/webirix.com\/wp-content\/uploads\/2014\/03\/help-desk-logo.png","_links":{"self":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/29775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/comments?post=29775"}],"version-history":[{"count":4,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/29775\/revisions"}],"predecessor-version":[{"id":30234,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/posts\/29775\/revisions\/30234"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/media\/29791"}],"wp:attachment":[{"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/media?parent=29775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/categories?post=29775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/webirix.com\/en\/wp-json\/wp\/v2\/tags?post=29775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}