Error Within the specifications of the SICOFI system, the measures that each of the images that can be placed must have are defined, one of the images that generate the greatest problem are the advertising banners, as these do not tell you if you are going beyond the measure established and if an image is uploaded too ...

INCORRECT PRIVATE KEY error: This error is displayed when when signing the contract, the password provided by the client does not correspond to the FAITHFUL password or private password.

Error ERROR CLICK FOR MORE INFORMATION: This error appears due to a JAVA lock, which does not allow to continue.

Error YOU HAVE NOT SIGNED THE CONTRACT: First of all, it should be mentioned that if the user does not sign the contract, the SICOFI system will not allow him to make digital tax receipts (CFDIs), that is why it will show us the following message.

LOGO DIMENSIONS Error: This error occurs when the dimensions allowed for the logo are exceeded and therefore the image will not be displayed in the documents.

SELECT A CERTIFICATE NUMBER error: This error is caused because the taxpayer does not have a stamp certificate assigned in the system.

Error YOU DO NOT HAVE PAPERS: Upon entering the SICOFI system, it shows the following error on the home screen, it indicates that you have finished your pages so you need to purchase more.

CERTIFICATE UPLOAD ERROR error: The error mentioned here refers to the fact that the password entered is incorrect.

Error YOU DO NOT HAVE A SEAL CERTIFICATE: If the Taxpayer does not upload a valid seal certificate, the SICOFI system will not be able to issue CFDIs and will show us an error message. Solution Carry out the procedure to obtain a seal certificate, send it to the Treasury and wait for them to authorize it to be able to upload it to the system ...

Error This error occurs when entering our SICOFI system and the password that is being placed does not correspond to the correct one, the system will give 3 attempts to enter the correct password and when having the 3 failed attempts the system will block the user for security measures . Solution Enter the "I forgot your password" section, ...

Error DOES NOT SHOW ANYTHING WHEN PERFORMING PAYROLL: This error is similar to CUSTOMERS, when entering the payroll section it does not show any option to perform. Solution To be able to generate the payroll, first we must have at least 1 employee registered, that is why before entering we must go to the employees section and give ...

  Error THE OPTION TO GENERATE CFDI DOES NOT APPEAR: This button disappears because the SICOFI system blocks this option because it does not have folios to issue documents. Solution Purchase a packet of sheets, which you can find by clicking "HERE" or on the following link: http://kiubix.mx/index.php/web-apps/web-apps/factura-electronica-sicofi

ERROR ISSUER'S DIGITAL SEAL IS INVALID: This error occurs when in the body or concept of the invoice or document to be issued, we assign bullets or symbols that the system does not identify, such as semicolons, colon, quotation marks, brackets, asterisks, parentheses, etc. Solution Check the body of the document for any characters or symbols that are not allowed ...

CERTIFICATE ERROR IS NOT FOUND IN THE SAT DATABASE: This message appears when our certificate is not yet at 100% authorized by the estate and therefore it will mark this error. Solution Wait for the Treasury to release our certificate to 100%, when the SICOFI system will stop marking the error and you will ...

  Error When selecting a customer and deleting, it does not allow to do so and marks an error message. Reason Once a document has been generated for the client, it will be impossible to delete it for the security of the system. Common mistakes in SICOFI  

Error INDICATES THAT I DO NOT HAVE AN ASSIGNED SERIES; When this error occurs, it is because the client does not make the first configurations that are sent via email where the INITIAL FOLIO is requested to be added with which the system will begin the internal count. Solution Enter SICOFI on the left side, click ...

IT DOES NOT SHOW ANYTHING: Commonly clients speak mentioning that when they want to make an invoice or document it does not show them anything, but this error originates because there is no registered client and consequently we have no one to bill them. Solution Once we register a client, it will show us the ...