Through this function you can respond to customer requests with predefined responses or with a personalized response. Next we will explain how to answer a ticket. 1. You must enter the support center with tickets and click on "My Tickets". 2. We click on the ticket we want to answer. 3. It will appear to us ...

In this section you will be able to see the status of your tickets, the responses that the company staff sent you and the expiration date of your ticket. Next we will explain how to check the status of your tickets. 1. You must enter the support center with tickets. 2. Once we have entered, we ...

Through a ticket you can send a support request, a question, a complaint or a comment to the company that provides the product or service you need. The following explains step by step how to add a ticket: 1. You must enter the support center with tickets. 2. Once we have ...